Managed IT support for small businesses across DFW, and IT strategy for startups scaling fast. Built by a senior IT leader who ran it at Netflix, Georgia Tech, FanDuel and beyond.
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At most small businesses, the technology is run by the one person on staff who happens to be most comfortable with computers. That works. Until it doesn't. Let us handle your help desk, IT support, updates, security, installs, Google and Microsoft, and everything in between.
This is ongoing support. Someone answers when your team calls. A single in-house IT generalist in DFW costs $65,000 to $85,000 a year loaded, before vacation, sick days and the weeks the role sits empty.
A full review of your network, computers, backups, Google Workspace or Microsoft 365 security settings and software spend. You get a written action plan with every finding ranked by risk and cost, sequenced so your team can start on it Monday morning. The plan is yours to keep and act on whether or not you hire us. The fee is credited in full toward any monthly plan or consulting tier started within 30 days.
Not the same as the free consult. That is a 20 minute conversation. This is hands on the systems and a document you keep.
Monthly plans are priced per user, per month, with a five user minimum. Month to month with 30 days notice, because a business should stay because the work is good, not because of a three year contract.
Not ready for a monthly plan? Hourly support is $150 per hour, one hour minimum remote and two hour minimum onsite. Prepaid blocks run 10 hours for $1,400 or 20 hours for $2,600, so your rate steps down to $140 and then $130 as you commit. Blocks never expire. Strategic advisory work is billed separately at $250.
Monday to Friday, 8am to 6pm Central. After hours, weekends and same day emergencies are available by arrangement at 1.5x the standard rate.
One business hour when your business cannot operate. Four business hours for everything else.
Most problems get fixed faster over a secure remote session than waiting on a truck. When remote cannot finish it, we come out. Next business day anywhere in DFW.
Licenses, domains and accounts stay in your name. Documentation is handed over on request and there is no exit fee.
Beyond day to day support. Identity, security, cloud, AI enablement and M&A integration, scoped as a project with a defined start and finish. Priced separately from the managed plans above.
A different service from the managed plans above. This is not day to day support, it is IT leadership. Strategy, architecture and the decisions that determine what your technology looks like in two years, delivered as a defined engagement. Larger clients often run both lines together, managed plans to keep the lights on and a consulting tier to decide where the lights go.
For context, a full time IT Director in the Dallas Fort Worth market runs roughly $150,000 before benefits, recruiting and ramp time.
Three real client stories, written as challenge, work and result, so you can see what an engagement actually produces before you spend anything.
Whether your office needs day to day IT support, a full buildout, or a second opinion on your security posture, I'm here. Local to Frisco and serving the greater DFW area. First consultation is always free.
Send a few lines about your business and what's not working. I read every one myself and reply within one business day. Prefer to talk? Book a free 20-minute call below.
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