Managed IT & IT Consulting · Dallas Fort Worth

The IT department
your business can afford

Managed IT support for small businesses across DFW, and IT strategy for startups scaling fast. Built by a senior IT leader who ran it at Netflix, Georgia Tech, FanDuel and beyond.

The Tech Disciple
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Where the experience comes from
Roles held and clients served over 10+ years in enterprise IT
Netflix
Netflix
Manager, Remote Ops
FanDuel
FanDuel
Sr Manager, Tech Ops
Georgia Tech
Georgia Tech
Sr IT Support Engineer
Industry Dive
Industry Dive
Director of IT
PMY Group
PMY Group
Global Sr IT Manager
Terminus
Terminus
IT Manager
St. Jude
St. Jude
Advisory Client
Expel
Expel
Consulting Client

Company names and marks are the property of their respective owners and appear here to describe prior employment and consulting engagements. They do not imply endorsement, sponsorship or an ongoing relationship.

Managed IT Services

Your whole IT department,
for less than one hire

At most small businesses, the technology is run by the one person on staff who happens to be most comfortable with computers. That works. Until it doesn't. Let us handle your help desk, IT support, updates, security, installs, Google and Microsoft, and everything in between.

This is ongoing support. Someone answers when your team calls. A single in-house IT generalist in DFW costs $65,000 to $85,000 a year loaded, before vacation, sick days and the weeks the role sits empty.

Frisco · Plano · McKinney · Allen · Prosper · Little Elm · Richardson · Carrollton · Dallas

Start with an IT Health Check

A full review of your network, computers, backups, Google Workspace or Microsoft 365 security settings and software spend. You get a written action plan with every finding ranked by risk and cost, sequenced so your team can start on it Monday morning. The plan is yours to keep and act on whether or not you hire us. The fee is credited in full toward any monthly plan or consulting tier started within 30 days.

Not the same as the free consult. That is a 20 minute conversation. This is hands on the systems and a document you keep.

$250 Flat fee, one time Book the health check

Monthly plans are priced per user, per month, with a five user minimum. Month to month with 30 days notice, because a business should stay because the work is good, not because of a three year contract.

Plan 1
Essentials
Someone reliable to call
Best for teams of 5 to 15
$59 / user / mo
Billed monthly, 5 user minimum
Remote help desk plus monitoring and patching
  • Remote help desk during business hours
  • Windows and Mac updates managed for you
  • 24/7 monitoring on every computer
  • Antivirus oversight and reporting
  • Google Workspace and Microsoft 365 user support
  • Every request gets a ticket number
  • Quarterly health report
Get Started
Plan 3
Complete
Unlimited onsite plus strategy
Best for teams of 25 and up
$129 / user / mo
Billed monthly, 5 user minimum
For practices carrying HIPAA, PCI or client confidentiality obligations
  • Everything in Managed
  • Priority response ahead of the queue
  • Unlimited onsite support across DFW
  • Internet, phone and software vendor management
  • Security awareness training for your staff
  • Quarterly technology roadmap with your leadership
Get Started

Not ready for a monthly plan? Hourly support is $150 per hour, one hour minimum remote and two hour minimum onsite. Prepaid blocks run 10 hours for $1,400 or 20 hours for $2,600, so your rate steps down to $140 and then $130 as you commit. Blocks never expire. Strategic advisory work is billed separately at $250.

Support hours

Monday to Friday, 8am to 6pm Central. After hours, weekends and same day emergencies are available by arrangement at 1.5x the standard rate.

Response time

One business hour when your business cannot operate. Four business hours for everything else.

Remote first, onsite when it matters

Most problems get fixed faster over a secure remote session than waiting on a truck. When remote cannot finish it, we come out. Next business day anywhere in DFW.

You own your systems

Licenses, domains and accounts stay in your name. Documentation is handed over on request and there is no exit fee.

Download the full rate card Every plan, hourly rate, project price and add on. Two pages, PDF.
Consulting & Advisory

Project work for teams
with a bigger problem

Beyond day to day support. Identity, security, cloud, AI enablement and M&A integration, scoped as a project with a defined start and finish. Priced separately from the managed plans above.

01
AI Strategy & Roadmap
Custom AI adoption strategy for your organization. From use-case identification and tool evaluation to rollout planning and governance frameworks. Three engagement types: Assessment, Implementation Advisory, and Ongoing Strategy.
Custom Pricing
02
M365 & Identity Modernization
Tenant consolidation, Conditional Access policies, MFA enforcement, license optimization, and Entra ID configuration. Built from experience modernizing identity across multiple acquisitions.
Scoped Engagement
03
Identity & Access Management
End-to-end IAM design and implementation across Okta, Entra ID, One Identity, and Ping Identity. SSO federation, lifecycle automation, access governance, and zero-trust architecture.
Scoped Engagement
04
IT Due Diligence & M&A Integration
Comprehensive IT assessment for acquisitions and mergers. Current state analysis, risk identification, integration planning, and execution oversight. Led IT integration across five acquired companies.
Scoped Engagement
05
Security & Compliance Readiness
SOC 2, ISO 27001, and zero-trust security architecture. SIEM deployment, vulnerability management, access governance, and audit preparation. Get compliant before your customers ask.
Scoped Engagement
06
Cloud Workspace & Infrastructure
Advisory across Google Workspace, GCP, and AWS. Cloud migration strategy, cost optimization, hybrid architecture design, and workspace configuration for distributed teams.
Scoped Engagement
07
IT Policy & Governance
Acceptable use policies, data classification frameworks, incident response plans, and vendor management governance. The documentation layer that turns reactive IT into a disciplined operation.
Scoped Engagement
08
Executive IT Concierge
On-call IT leadership for founders and C-suite executives. Strategic guidance, vendor negotiations, and technology decisions without the full-time headcount. Delivered through the Scale tier below.
See Scale · $6,500/mo
09
IT Advisory - Hourly
Direct access to senior IT leadership expertise by the hour. Architecture reviews, vendor evaluations, incident response guidance, or a second opinion on a critical decision. Strategy time billed hourly, priced above the $150 hands-on support rate in the managed plans below. Not to be confused with the $250 flat fee IT Health Check, which is a one time engagement.
$250/hr · 2-hour minimum

Not sure which side you need?

Three real client stories, written as challenge, work and result, so you can see what an engagement actually produces before you spend anything.

Get In Touch

Let's talk about
what you're building

Whether your office needs day to day IT support, a full buildout, or a second opinion on your security posture, I'm here. Local to Frisco and serving the greater DFW area. First consultation is always free.

Call or Text (678) 888-2275

Tell me what's going on

Send a few lines about your business and what's not working. I read every one myself and reply within one business day. Prefer to talk? Book a free 20-minute call below.

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